Contact
Contact ACE Studio for support, account help, partnerships, and business enquiries.
General enquiries, support requests, and partnership conversations can be directed to info@acestudio.ng. Where account-specific support is available inside the platform, signed-in users can also use those internal routes.
01
Viewer support
For questions about sign-in, title access, playback availability, or TV pairing, contact info@acestudio.ng or use the in-platform support path attached to your account.
Including your account email, device, and the title involved will help the team review the issue more efficiently.
02
Producers and partners
For onboarding, producer records, title management, reporting questions, or distribution discussions, include the producer or company name involved when writing to info@acestudio.ng.
Partnership and investor enquiries are also routed through the same address for internal handling and follow-up.
03
What to include
A short explanation of the issue or request, the account email involved, and any relevant title or device details will usually speed up triage.
Where the request concerns a business discussion, it helps to include the organization, the type of enquiry, and the expected next step.